It depends, but in most cases carpets are dry within 1-2 hours. Our state of the art machine extracts most of the water, combined with our industrial blowers; we will have your carpets dry very quickly.
Will I have to move the furniture?
No, we would ask you to remove small breakable objects, but we can move large items and also work round most items if needed, but again, we talk you through all of this at the pre-inspection stage.
I have heard that carpets can get dirty quicker once they have been cleaned. Is this true?
Yes, if not cleaned correctly. This only happens if the carpets have a sticky residue (attracts dirt) left on them, which we never ever do (our eco-friendly products are detergent free). Also, if somebody who cleans them just uses a basic cleaning process (for example, only uses an extraction machine) we never do this, as it only cleans the surface dirt, leaving dirt in the pile, so when stood on, the dirt lying beneath, rises to the top. We use our 10 step cleaning process, which gets your carpet clean all the way down to the pile/backing. There is no dirt left to rise to the surface.
How can you offer a money back guarantee?
It’s simple, we are so confident in the quality of our workmanship and experience in removing stains and odours, that if for some reason you weren’t happy, we wouldn’t be happy charging you for the work. In short, we are not happy unless you are.
How much will my carpets/upholstery cost to be cleaned?
After we have done the pre-inspection, we give you a free no obligation quote. This is the price you will pay. At no stage will we ask for a penny more. There are no hidden charges.
Are the products you use on my carpets/upholstery safe?
Our cleaning methods are safe and effective using eco-friendly carpet and upholstery cleaning solutions. All the products we use are detergent free, so leave no stick residues on your carpets or upholstery. They are not harmful to pets or children.
Why should I have stain protection on my carpets or upholstery?
We recommend having stain protection as the protector we use not only protects your carpets from spills and dried dirt, it also make cleaning easier, maintains the appearance and also extends the life of the treated carpet/upholstery, as it replenishes all vital oils back into your carpets/upholstery. It will make your carpets last longer.
What areas do you cover?
We are based in Sutton Coldfield and cover all areas including; Boldmere, Walmley, Four Oaks, Little Aston, Falcon Lodge, Minworth, Wylde Green, New Oscott, Streetly, Whitehouse Common, Reddicap Heath, Mere Green. We also cover all areas of Birmingham and surrounding areas, including Lichfield, Walsall, Tamworth, Solihull, Knowle, Dorridge, Henley-in-Arden and all surrounding towns and villages. If there is an area we haven’t mentioned, please give us a call to check, as in most instances, we do.
For commercial carpet cleaning enquiries, please give us a call to discuss. A lot of our work is in Birmingham, but we also travel as far as Blackpool, Brighton and London for larger jobs.
For any enquiries or questions, please do not hesitate to give us a call on